Outstanding quality service background

Aquashop pays special attention to the warranty and out-of-warranty service of its products in its Budapest headquarters. Parts are available for product repair and servicing, and we have a direct manufacturing background for our key suppliers, which ensures a high level of product support and service.

Guarantee conditions

We market our products in accordance with the warranty and guarantee rules in force in Hungary. If the warranty or guarantee period is not indicated on a product or is unclear, please contact our colleagues for the period.

If you are a consumer and the product fails within 6 months of receipt of the product, you are legally presumed to have had the cause of the failure at the time of delivery. In this case, you only have to prove that the product has failed. However, our company has the right to have the cause of the defect investigated, even by an independent expert, to make sure that the cause of the defect existed at the time the product was delivered.

Before using/installing any product, please read the instruction manual carefully and follow the instructions therein. Warranty loss may be caused by incorrect installation, misuse, modifications/interventions not approved by the manufacturer, improper handling, incorrect storage. Failures due to external causes such as damage caused by the elements, contamination by foreign substa

Every day, our staff work to ensure that you are a satisfied owner and user of the products we sell. If you have any questions about product support or service, please contact us using the contact details above.

Support, technical information

If you have any technical questions about our products, please feel free to contact us at +36 70 673-4529 or email support@aquashop.hu.

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